These settings will impact recording file size and available recording time. Sub-stream provides a lower quality video stream, and is typically used to stream video to computers, smartphones, or tablets over the Internet. The combination of frame rate and resolution based on the type of compression will need bandwidth necessary to accomplish. The link below is to a bit rate chart that discusses in greater detail. Be sure not to power down or reboot the camera within this time frame.

Press and hold down the reset button for 30 seconds while the camera is on then power it down. Continue to hold the reset button down for a second 30 seconds then power it back up. Continue to hold the reset button down for a final 30 seconds then let go of the button. Licenses cannot be purchased to increase the number of supported channels.

Before mounting the camera, connect it directly to the port number on the NVR built in POE switch corresponding to the channel it will be working on so it can plug and play. The NVR is warning about an issue or event that it is programmed to notify about. Each video channel from an encoder will take up 1 NVR camera channel. All channels will be assigned the same IP as the single encoder, follow by different video ports for each of the different channels that are assigned.

You can resolve this by re-adjusting the video settings of the displaying camera channels. Yes, you can create a domain name for hik-connect devices by logging in to www. For external help, independent software consultant is recommended. Subscribe to our HikWire Newsletter. All Rights Reserved. Privacy Policy. Web Development by 8P-Design. This model requires non-standard firmware. Do Not Install standard firmware e. Doing so will permanently damage your system. You must use custom firmware v.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside at least 18 years of age in many countries.

hikvision nvr not recording

Skip to main content. Fulltext search Search. What is the difference between the main stream and the sub stream? When is each one used? How does bit rate relate to the Resolution and Frame rate?

How to diagnose and fix DVR Hard Drive errors

Will the exported password reset XML file expire? What camera series' have reset button. A list needs to be compiled. How to manually factory reset a camera.

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On IVMS the device is added manually and shows serial number and net detect is proper but camera s does not show on main view. Does Hikvision require any additional licensing fee?

Hikvision live view not working when accessed on browser

No licensing fees required for non-Hik Central products. How do I add multiple channels from a single encoder to a NVR? My FW update keeps failing.Let's talk about how that works. The first thing you have to do is to understand your device, so let's take a look at the specification of the Hikvision NVR. People usually buy the NVR and the cameras from the same manufacturer, but it's not mandatory to use the same brand since most of the modern IP cameras have the ONVIF protocol which allows the communication between different brands.

I strongly recommend you to read the article about the ONVIF protocol to understand how it works in case you want to use different IP camera brands. Take a look at the following picture which shows the details of the Hikvision NVR, you can see all the connections in the back part of the device.

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On the left side, it's possible to see the 16 Ethernet ports that are used to connect the cameras. It's not necessary to use an extra power supply. Please read the article: PoE switch for IP cameras to learn more.

Most of the time, people don't use such connections because the NVR can use the audio from the IP cameras. Based on events, such as motion detection and others. This port is usually connected to a network switch or a router which is connected to the Internet.

See the following diagram which shows the DVR connection in the network. In the left side, you can see a Hikvision IP camera connected to one of the PoE ports, it's not necessary to use an individual power supply to the camera since it's power up via the network cable using Power over Ethernet.

A network cable is connected to the NVR LAN port and to the routerwhich allows remote access to the device via laptop. The diagram shows the network connection, obviously, you need also to connect the power cable which comes with the device to power up the NVR. It's easier to connect a monitor and a mouse to the NVR for the initial configuration and later you can use your laptop for additional configuration. A USB mouse is connected to the device. After connecting the mouse and monitor, just power up the device and look at the screen, the first thing that appears is the Hikvision logo, that indicates that the NVR is booting up.

In the next screen, just choose the language and click the Apply button. The next step is to create a password. Just do it and click OK. After the initial setup, you can use a Wizard Setup for the next steps.

Just follow the instructions and move to the next screen until you get to the end of the process. It's really very easy, take a look at the following pictures.

The 1st step is to configure the timezone, just the one you want and click next. Let's say for example that your computer has the IP You can choose the IP This process involves a little extra configuration, so you can work at that later. Please choose a strong one the is not easy to guess, so your NVR will be better protected. After all the steps above the NVR will show you the IP cameras in the monitor and it will start recording everything with a basic configuration that can be changed later according to your needs.

The picture above shows only 2 IP cameras that were connected to the NVR during the installation process. You can connect up to 16 cameras in the same way.

After finishing the installation just go to the main menu to see the live view. As you can see, it's not that hard to configure an NVR to work with the IP cameras, you just need to follow a step-by-step process and everything will be running in a short period of time as long as you have basic skills to setup everything.

Just click in one of the buttons below.First of all make sure your Hikvision IP camera supports audio function: either by have a built-in mic such as these cameras or you can install an external one read this article for more info. This article assumes that your microphone is functional and set up properly. Step 1. If needed, you may enable environmental noise filter. This feature will help you get a clearer audio feedback from the surroundings.

By default the audio is disabled on all IP cameras. Talk to a lawyer just to make sure. Step 2. Go to Live View tab, enable the audio output by clicking the icon and adjust its volume. Step 3. Step 4. Note: You may have audio live view and playback in iVMS client software as well phone app or computer program. In all cases, make sure the volume on your monitor, computer or phone is not muted.

hikvision nvr not recording

Your email address will not be published. Notify me of follow-up comments by email. Notify me of new posts by email. About Contact Privacy Policy. Home Technical How-to Hikvision. How to enable audio on live view and playback on Hikvision devices January 8, Related Posts.

How-to Hikvision. How to check the bandwidth usage in Hikvision NVR? April 13, Load More. Leave a Reply Cancel reply Your email address will not be published. Home Buying Guide Technical Brands.JavaScript seems to be disabled in your browser.

You must have JavaScript enabled in your browser to utilize the functionality of this website. Hard drives have spinning discs or platters inside which are constantly rotating at rpm or rpm. Taking in to consideration how fast they are moving, and that there is a small needle reading data from the drive platters, sort of like an old record player, it is possible to have a hiccup in the incredibly delicate process happening inside of your DVR's hard drive.

Errors can occur on a new drive or one that has been functioning well for over 2 years. It is not possible to predict drive life, or prevent an incidence from occurring. And an error occurring once on a particular brand and model of hard drive does not mean that manufacturer or model is bad.

You simply don't know when it will happen. But when errors do happen, or the drive fails and drops out on the DVR you will get a error notice on your DVR stating there has been a hard drive failure. If you suspect your DVR hard drive to have an issue, or receive an alert stating drive failure, please watch the following video that explains in detail how to check the status of your hard drive, and diagnose whether the drive is good or bad.

If there is an error, the video will also show how to format your drive. If you find your DVR beeping or buzzing, it is because there is a setting in the DVR that activates the internal buzzer to sound when a hard drive error is detected. The video below will guide you how to disable the internal buzzer on the DVR.

Confirm that the DVR recorder is in fact recording video by going to the video search menu and confirming there is video being stored for your cameras.

If the Hard Drive status window shows the drive s as being absent, or continues to display and Error status, that hard drive will need to be replaced. You can follow the quick video below that shows the proper way to submit a hard drive RMA claim with Seagate, the hard drive manufacturer.

Once you submit an online RMA request and receive a RMA authorization, mail the defective hard drives following the instructions they provide, and a replacement drive will be sent back to you within a few business days.

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hikvision nvr not recording

Search: Search. You have no items in your shopping cart. Daily Deals Software Support. These bad sectors can be physical which will warrant replacement of the drive, or read write errors which can be corrected with a simple drive format from with the DVR user menu.

Complete failure where the drive is no longer recognizable to your DVR, unrecognizable to a PC as well, and warrants replacement If you suspect your DVR hard drive to have an issue, or receive an alert stating drive failure, please watch the following video that explains in detail how to check the status of your hard drive, and diagnose whether the drive is good or bad. Checking the status of the hard drive inside your Security DVR Recorder Learn how to check the status of the internal hard drives of your DVR recorder and format them to recover usable video recording space.Licenses cannot be purchased to increase the number of supported channels.

The NVR is warning about an issue or event that it is programmed to notify about. Each video channel from an encoder will take up 1 NVR camera channel. All channels will be assigned the same IP as the single encoder, follow by different video ports for each of the different channels that are assigned. You can resolve this by re-adjusting the video settings of the displaying camera channels. Note: The firmware are region specific. Upgrading firmware developed for another region may cause damage to your product.

The SADP tool will search any Hikvision products on the network and displays the information of the devices. This software can also be used to quickly configure the network information of the devices such as assigning a static IP address.

Note that the computer running the SADP software must be on the same network physical subnet as the Hikvision device. Hikvision has a strong commitment to our distributors and dealers, and their security needs are of the utmost importance to us. We have recently taken a number of steps to ensure that our surveillance products meet and exceed these security needs. Hikvision is introducing new firmware that will require users to create a password in order to activate their devices.

When viewing the device using Internet Explorer IE 10 or 11 bitsometimes the content may not display properly. This may be caused by a browser incompatibility. To resolve the incompatibility issue, the IP address of the Hikvision device needs to be added to the compatibility view list. Note: Please close all web browsers before installing the web plug-in.

This is caused by Internet Explorer compatibility issues. If you are using IE 10 or 11, the page needs to be displayed using Compatibility view.

To resolve this issue, the compatibility view mode needs to be turned on by adding the IP address of the Hikvision device to the compatibility view list. Subscribe to our HikWire Newsletter.

hikvision nvr not recording

All Rights Reserved. Privacy Policy. Web Development by 8P-Design. This model requires non-standard firmware. Do Not Install standard firmware e. Doing so will permanently damage your system. You must use custom firmware v. If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above.

Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside at least 18 years of age in many countries. Skip to main content.Forums New posts Search forums. Wiki Pages Latest activity. Downloads Latest reviews Search resources.

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Blue Iris Tools. Log in Register. Search titles only. Search Advanced search…. New posts. Search forums. Blue Iris 5 Sale! JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Hikvision live view not working when accessed on browser. Pink Door n3wb. Joined Oct 6, Messages 1 Reaction score 0.

I am able to access other setting of the Dvr and I am also able to playback the recording but cannot see the live view. Please see the screenshot.

I have installed all the required plug ins but its still the same, even in IE.

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I am accessing this over my wifi network. Any help from anyone will be much appreciated. It is driving me nuts. Hikvision issue. This is a really dumb question for which apologies: Have you tried a couple of things - Select single-camera view and click the camera icon in the camera list top left, trying with both the main stream and the substream selections?

Multi-view by default uses the substream, maybe that's not suitably available. Same issue for me, I just discovered.

How to add POE cameras to HikVision NVR

Likely has something to do with Hikvision's unsigned WebComponents plug-in Solving it may require Hikvision to sign their plugins to comply with browser security.

Or using an older browser version, which one does not update, just specifically for dealing with the security cameras. Hikvision's unsigned WebComponents plug-in. Pink Door said:. I am also able to playback the recording but cannot see the live view.

Joined Jul 11, Messages Reaction score 9. I'm using IEIf you want to record the footage from your Hikvision DVR or IP cameras directly into the cloud, chances are you already considered using a free or inexpensive solution such as the Google DriveDropbox or OneDriveright? By following the instructions in this article, you can have your DVR recording on Google Drive in less than 10 minutes, just like you see in the picture below.

You can also use the same setup for Dropbox or Microsoft One Drive as long as you follow the same steps and have an account for such services. OK, let's take a look at a diagram that shows the physical connection of the devices in your network.

Your DVR must be connected to the Internet as shown below. As you can see, the DVR and the laptop are connected to the router which is connected to the Internet where the Google Drive server is located. Make sure your system is working before starting the cloud recording setup. The Hikvision DVR setup for cloud recording is very simple, however, you need to pay attention to the details.

So read this article very carefully. To start the setup process, just open the DVR on a web browser and click on the configuration button on the top right side of the screen as shown below. In this case, it uses the Sub Stream and you need to it up properly to have a balance between quality and bandwidth. You may also be interested on the article How to setup the Hik-connect. The better way to record the video from the DVR into the Google Drive is by setting up the events such as motion detection, so the movements in front of the camera can be the trigger the process.

Click on the Basic Event button on the left side menu and enable the motion detection for each camera you want to record into the cloud. You can also setup the area that triggers the event and the sensitivity see the picture below.

Still in the same Basic Event menu, make sure the Arming Schedule is setup up for the days you want to have motion detection working blue means enabled.

Click on Schedule Settings on the left side menu and enable the recording for the camera based on events. See the picture below for the details You are basically telling your DVR to record videos based on events that were previously configured for motion detection. Hit the save button and go the next step to configure the type of stream in the advanced settings.

In the advanced menu change the Stream Type to Double Stream. You can also choose the pre-record and Post-record time which means the video is recorded with some time before and after the event, usually 5s is enough.

Make sure to setup this part correctly. Now it's time to setup the cloud recording to work with Google Drive, just open the storage Management menu and click on Cloud Storage. For any of these options, it's necessary to use an Authorization Code. A second window pops up make sure your browser allows that to let you choose your Google Drive account. Just click yours or use another one. After finishing this process you can see that the status information changes from offline to online.

Usually this takes a while 30s to 1min. Just refresh the page until you see a new status and your Google Drive account information. You can see the videos on your Google Drive separated on different folders that with dates and cameras names. The first cameras are called A1, A2, A3 and A4. As long as you see the " black icon " that represent a video, you can double click it to play directly on Google Drive and a new window pops up see picture below.

The process to record the videos on Dropbox and One Drive is exactly the same, the only small difference is that the authorization code for One Drive shows up in the URL and you need to get it from there. You can have your Hikvision DVR recording the videos locally and in the cloud at the same time.

This ensures you can have a backup just in case something bad happens to your DVR. Now you have this extra option, so it's better to use it.


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